- German Federal Council revises Postal Act, ensuring nationwide postal services’ continuation but highlighting weaknesses.
July 05 2024 12:04:15 UTC– DHL Group welcomed Germany’s new postal law. Its leadership said it is creating more clarity.
These are the changes DHL Group is expecting under the new legal framework that partially overhauls legal foundations rooting back to the 1980s.
Changes to letter mail:
Starting next year, the new Postal Act will also impact letter mail delivery times. Approximately 95% of letters will now reach recipients within three business days of posting instead of the current two days.
From 2025, customers may choose a desired delivery timeframe.
Changes to parcels
According to the new postal law, parcels that weigh more than 10 kilograms or more than 20 kilograms must be labeled as such. The labeling must be clearly visible, easy to understand, and draw attention to the higher weight.
Impact on the retail outlet network
The new law also requires the company to continue to operate 12,000 post offices across Germany. To that extent, it ensures that the nation’s customers will continue to have access to local brick-and-mortar options. The company is not restricted to universal service branches but may also operate automated postal stations.
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